# Public Beta Management ### Public Beta Management (2018-2019) #### Employer: [[Procreate]] #### Summary Manage user onboarding, collating feedback, and tracking active issues during public alpha and beta testing phases. Clarify issues with testers and moderators, document repeatable steps, work closely with development and design teams to clarify intended behaviour and define acceptance criteria for issues. #### Impact Assisted development team by producing high quality documentation and testing plans to streamline release testing. Improved processes for support and community teams, with clear information on known bugs and timelines for resolutions.